Frequently Asked Questions
What You’re Wondering About
Here you can find essential information about transportation, age groups, tickets, and the festival venue that you may want to know before the festival.
Which age groups is the festival suitable for?
Istanbul Children's Festival has been prepared with different content for children between the ages of 0 and 15. For ages 0–2, the program includes a first festival experience, stroller access, and comfortable mobility; for ages 3–7, games, mascots, stage shows, and basic workshops; for ages 8–11, sports, exploration, missions, and experience areas; and for ages 12–15, activities focused on stage shows, social content, and spending time with friends.
Do both children and adults need tickets?
A valid ticket is required for every visitor aged 3 and over entering the festival venue. If one adult and one child are attending together, the “1 adult + 1 child” package can be purchased. For larger groups, a single-person ticket or a four-person family package can be chosen. Children aged 0–2 are free; however, a free registration ticket must be obtained together with the accompanying adult’s ticket.
Are tickets daily, or is there a two-day ticket option?
There are separate daily tickets for Saturday and Sunday. Visitors who wish to attend both days of the festival can choose the combined ticket, which is valid for September 19–20. The selected date and ticket type must be checked carefully before purchasing a ticket.
Which activities can I attend with a single ticket?
Your ticket grants you access to the festival venue for the selected day or for the period covered by the combined ticket. Workshops, stage programs, sports, technology, games, and brand experiences are offered as part of the festival program. Some activities may have age, session, and capacity restrictions. Food and beverage purchases and services specifically stated to require an additional fee are not included in the ticket price.
Can I re-enter the festival venue during the day?
Visitors will be given a wristband for verification upon their first entry. Re-entry to the venue is planned during festival hours, provided that the wristband is not damaged or removed.
Is there a fee to participate in the workshops?
Participation in the workshops and all activities within the festival is free of charge. Only food and beverages require payment.
What are the festival ticket prices?
You can find information on the Buy Tickets page.
How will we buy tickets?
Once the ticket sales links are announced, you can complete your registration quickly through the relevant link. Scanning the QR code on your phone at the event entrance will be sufficient. Announcements and links will be shared soon.
Is it mandatory to buy a ticket?
Yes. Tickets are required to enter the event venue and benefit from the free workshops and shows included with the ticket. We recommend obtaining your ticket before the event.
Do parents and children need separate tickets when purchasing tickets?
Yes. A separate ticket is required for every participant over the age of two. This applies to both children and adults. You can also consider the package options available on the ticket sales platforms.
How should we proceed when buying tickets as a family?
You can review the Mother–Child, three-person, or four-person family packages available on the sales platforms. Choosing a package suitable for your number of participants may be more advantageous than purchasing individual tickets.
Can we buy tickets at the door?
Yes, tickets will be sold at the door on the day of the event. However, online tickets may be more advantageous, and there may be crowds on the day of the event. We recommend purchasing your ticket in advance to secure your entry.
Is there anything special for followers when purchasing tickets?
From time to time, we offer our followers special discount codes and complimentary ticket campaigns. To stay informed about these opportunities, you can regularly follow our social media accounts and stories.
What should I do to attend the event tomorrow?
You can purchase your ticket through the online sales channels that will be announced or at the entrance gate on the day of the event and come to the Nautilus Shopping Mall Outdoor Area. Since lively activities are planned throughout the day, we recommend wearing comfortable clothing and shoes.
Can we see the event from a distance without buying a ticket?
The event venue has been enclosed and specially arranged with children’s safety in mind. A ticketed entry is required to fully benefit from the stage shows, workshops, and other activities.
Can I get information about the event?
Istanbul Children's Festival will be held at the Nautilus Shopping Mall Outdoor Area on September 19–20. The festival program will include various workshops, stage shows, concerts, and extensive play areas.
Which workshops or activities are available at the event?
The program includes various workshops such as chocolate making, archaeological excavation, and dance. Free-play areas, shopping stands, surprise activities, theater, concerts, and illusion shows are also planned.
What are the workshop fees and age ranges?
All workshops organized by the festival team are free of charge and included with the admission ticket. Workshops organized by some participating brands may require payment. The age ranges for the workshops and activities will be shared in the coming days.
Is advance registration required for the workshops? What will the food options be like?
A mobile application is being developed for the festival. Once the app link is announced, you can download the app and benefit from early registration for the workshops. Food stands and other details will be shared through our official channels.
How many people will attend the event?
The festival venue has a large participant capacity. To ensure that children can participate comfortably and safely, workshops generally accommodate approximately 20 people per session. Sessions will be repeated at set intervals throughout the day.
Is there an age limit for children?
Children aged 0–2 can attend the event free of charge. Tickets are required for children over the age of two. Most activities are planned to accommodate different age groups.
What is the age range for the event?
The festival program includes activities suitable for different age groups. A significant portion of the workshops, shows, and play areas is especially intended for children aged 3–12. If you provide your child’s age, more detailed guidance on age-appropriate activities can be provided.
Are there special arrangements for children with disabilities and their families at the festival?
We prioritize the necessary arrangements to ensure that children with special needs and their families can participate comfortably in the event. The festival venue has a level surface and is suitable for strollers and wheelchairs. Workshops will also be organized in collaboration with “Sen Değilim Special Education and Rehabilitation Center.” For participation and support requests, you can contact us via direct message or our team at the event entrance.
Where is the event, and how can I get there?
The event will be held at the Nautilus Shopping Mall Outdoor Area on September 19–20. The venue is located next to the Marmaray Ayrılık Çeşmesi station. There is also a large parking area for participants arriving by car.
What are the event hours?
The event gates will open at 10:30, workshops will begin at 10:45, and the festival will continue until 18:30. You can enter at any time during the day and enjoy the activities until closing time.
Are there food and beverage areas at the festival?
Yes. Food and beverages are not included in the ticket price; however, there will be a food and beverage area offering various options at the festival venue. You can purchase items from the stands in this area throughout the day.
What is the status of collaborations and invitations?
Thank you for your interest. Our influencer, public relations, and invitation quotas are nearly full. Please send your collaboration proposal, together with its scope and expectations, to the festival’s official email address.
Are you planning a giveaway for the children's festival?
Yes. From time to time, we organize ticket giveaways through our social media account. To stay informed about new giveaways, you can follow our account and turn on post notifications.
Can you share social media content?
You can share the photos and videos you take during the festival on your social media account and tag @istcocukfestivali. We may reshare suitable content in our stories.
When is the next festival scheduled?
The dates of the next festival have not yet been finalized. Once the dates are confirmed, they will be announced through our official social media accounts. You can follow our account for up-to-date information.
Where is the location?
The event will be held at the Tepe Nautilus Shopping Mall Outdoor Area, next to the Marmaray Ayrılık Çeşmesi station.
What are the exact festival dates and hours?
The festival will take place on September 19–20. The gates will open at 10:30, workshops will begin at 10:45, and the program will continue until 18:30.
What is the estimated visitor target/capacity of the event venue?
The target is 5,000 tickets and approximately 7,500 participants per day. The festival will be held in an 8,000-square-meter outdoor area. Considering the workshop tents, play areas, and food and beverage sections, the venue is planned to accommodate approximately 5,000 people at the same time. The difference between the number of tickets and participants is due to the two-person and family ticket options.
What will the ticket prices and packages be?
For detailed information, you can visit our Buy Tickets page.
Who will organize the workshops?
Most of the workshops will be organized by the festival team; however, workshops held in collaboration with brands will also take place depending on sponsorship arrangements.
Are security, healthcare, and child safety plans in place?
Absolutely. We are a team that regularly organizes this festival, so we are experienced in handling all potential issues. You can rest assured that there are no concerns regarding safety.
Is there a Plan B for rain or bad weather?
Our workshops are sheltered, and we have raincoats and designated umbrella areas.
Will there be a special security or wristband system for children?
Yes.
Are there plans for a follow-up or series of events after the festival?
Yes.
